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Tokyo Narita International Airport

Everything you need to know before departing from or arriving to Tokio Narita Airport

Services at Tokio Narita Airport

David Eiselt updated 3. 2. 2024

Find out what services and facilities are available at Tokyo Narita Airport. Where is the best place to eat and shop?

View Tokyo Narita hotel rates

Internet and wi-fi

Wi-fi is free to use and has no time limit. Select the "FreeWiFi-NARITA" network.

Don't delay buying a physical sim card upon arrival. Get a Japanese data e-sim quickly and easily on the web airalo.com.

Luggage storage

Luggage storage facilities can be found at four locations in Terminal 1 and three locations in Terminal 2.

The fee at all counters is the same, and depending on the size of your luggage, is between 400 jpy and 950 jpy for a full day's storage.

  • Terminal 1 - Departures, South Wing, 4th floor, open 7:00-21:00
  • Terminal 1 - Departures, North Wing, Level 4, open 7:00-21:00
  • Terminal 1 - Arrivals , South Wing, 1st floor, open 6:30-1 hour after last international arrival
  • Terminal 1 - Arrivals, North Wing, 1st floor, open 6:30-1 hour after last international arrival
  • Terminal 2 - Departures, 3rd floor, open 6:30-22:00
  • Terminal 2 - Departures, 3rd floor, open 7:00-21:00
  • Terminal 2 - Arrivals, 1st floor, open 6:30-1 hour after last international arrival

Shops and supermarkets

Narita Airport is well-equipped with shops of all categories. You will visit several classic duty free shops, luxury fashion, souvenir, electronics or travel equipment stores.

Most of the shops are located after the security checkpoints.

Grocery stores are in particular demand, where you can purchase takeaway snacks in the form of drinks, sweets, sandwiches or salads. At the airport, you can buy your groceries mainly at the mini-markets located in all terminals.

  • 7 Eleven - Terminal 1, after security, 7:30-21:30
  • ANA Festa - Terminal 1, public area (domestic flights), 6:15-21:00
  • FamilyMart - Terminal 1, public area, ground floor, 7:00-22:30
  • Lawson - Terminal 1, public area, ground floor, 24/7
  • Lawson - Terminal 1, public area, 5th floor, 6:00-23:00
  • 7 Eleven - Terminal 2, public area, 4th floor, 24/7
  • 7 Eleven - Terminal 2, public area, ground floor, 24/7
  • FamilyMart - Terminal 2, public area, ground floor, 7:00-22:30
  • Lawson - Terminal 3, public area, 2nd floor, 24/7

There are also convenient drugstores and pharmacies at the airport.

  • Terminal 1 - after security, 2nd satellite, 7:30-20:45
  • Terminal 1 - after security, 5th satellite, 8:00-20:00
  • Terminal 1 - Public Area, North Wing, 7:00-21:00
  • Terminal 2 - after security check, 3rd floor, 7:30-22:00
  • Terminal 2 - public area, 2nd floor, 7:00-20:30
  • Terminal 3 - Public Area, 2nd Floor, 7:00-21:00

Catering

A wide variety of dining options are available in all terminals and the airport is one of the best equipped in this respect.

Dine in typical Japanese, Western and Asian restaurants, mostly in the higher price ranges. Well-known fast-food outlets include Subway, McDonald's and Starbucks.

For a complete list of restaurants with useful filters, visit the airport's website: narita-airport.jp/dining.

The vast majority of restaurants in Terminal 1 are open until about 8:00 to 20:30. In Terminal 2, most restaurants open around 7:00am and in Terminal 3 from 5:00am. Which establishments have the longest opening hours?

  • McDonald's - Terminal 1, public area, 4th floor, 7:00-21:30
  • Starbucks - Terminal 1, public area, ground floor, 7:00-21:30
  • Subway - Terminal 1, public area, south wing, 7:00-21:30
  • Cafe Dining N's Court - Terminal 2, public area, 4th floor, 6:45-9:30 p.m.
  • McDonald's - Terminal 2, public area, 4th floor, 6:30-9:30 p.m.
  • Matsuya - Terminal 3, public area, 2nd floor, 24/7

ATMs and money changers

There are a huge number of exchange offices at the airport, most with fairly good rates.

There are many ATMs from Japanese banks in the arrival and departure halls of all terminals, where foreign cards are also accepted.

Public showers

Showers are located in several places where all passengers have access.

The cost is 1 050 jpy for 30 minutes and includes towel, soap and other toiletries.

Last access is always 30 minutes before closing time.

Terminal 1

  • Public area, 2nd floor, 7:00-20:00
  • Transit area, 7:00-20:30

Terminal 2

  • Transit area, satellite, 3rd floor, 7:00-21:00

Travelling with children

Airport strollers can be rented free of charge in all terminals, always at the information desk after security check.

There are discreet rooms with baby changing facilities for parents with small children throughout the airport.

Drinking water

All terminals are equipped with a large number of drinking fountains, from which you can fill your own bottle with free hot and cold drinking water after security.

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David Eiselt

David is the founder and CEO of Cestee. He is also an avid traveller with 302 flights and 49 countries visited.

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