Services at Melbourne Airport

Melbourne

Find out what services and facilities are available at Melbourne Tullamarine Airport. Where is the best place to eat and shop?

View Melbourne Airport hotel rates

Internet and wi-fi

Wifi is free and unlimited throughout the airport. Connect to the "Airport Free Wi-fi" network.

Don't delay your arrival by buying a physical sim card. Get an Australian data e-sim quickly and easily on the web airalo.com.

Luggage storage

Baggage storage is located in International Terminal 2. Automatic luggage lockers can be found in the car park opposite Terminal 4, facing the city bus stops (not the SkyBus express bus). The luggage and lockers are operated by SmarteCarte.

Prices vary between 10 aud and 20 aud per 24 hours depending on the size of your luggage and payment is by card only.

  • Terminal 2 - International Arrivals Hall (public area), open 6:00-1:00
  • Car park opposite Terminal 4 - ground floor, open 24/7

Showers

Public showers are available at several restrooms in International Terminal 2, both in the public area and in the transit area.

The shower is always accessible free of charge and only soap is available. You must bring your own towel.

Shops and supermarket

Melbourne Airport is relatively well equipped with shops of all kinds. Travellers are most often looking for packaged food stores or perhaps pharmacies and drugstores.

Grocery

There are only small minimarkets in the terminals selling sandwiches, salads, drinks etc.

  • WHSmith - All terminals at several locations in the transit zone and in the arrivals public area

Pharmacies and drugstores

  • Amcal Pharmacy - Terminal 2, public area, departures, open 6:00-23:00
  • Amcal Pharmacy - Terminal 4, after security check, open 6:00-21:00

In addition, in all terminals you will find, for example, flower shops or mobile operator kiosks in the public area.

After security there is a very wide range of shopping options with duty free shops, as well as shops selling fashion, travel gear, jewellery and many other things.

A list of all the shops can be found on the airport website: melbourneairport.com.au/shop-eat.

Dining options

Restaurants, fast-food outlets and cafes are plentiful in all terminals, both in the public and transit areas. However, there is significantly more choice once you have cleared security.

There are more expensive restaurants, small cafés and well-known fast-food outlets such as McDonald's, KFC and Subway.

Most establishments open around 4:30 and close around 22:00.

A list of all restaurants can be found on the airport website: melbourneairport.com.au/shop-eat.

ATMs and money changers

The usual exchange offices are run by Prosegur Exchange or Travelex with very unfavourable rates.

For a better deal, withdraw money from the many ATMs of local banks located in all terminals, or pay for all services or transport by card.

You can pay for almost everything in Australia by card, even outside the big cities, see our guide to Money and Prices in Australia.

Drinking water

Drinking water fountains are located in all terminals after security checks, and you can fill your own bottle from these for free.

Luggage wrap

In International Terminal 2, you can have your luggage wrapped in protective film at the kiosk near the check-in desks.

The price per piece is 25 aud.

Airport lounges

Which lounges do you have access to at Melbourne Airport? Find out the opening hours of each lounge and where to find them.

International Terminal 2

Most passengers use the lounges before long-haul flights, which all depart from Terminal 2.

Here you will find the following lounges:

  • Air New Zealnd Lounge
    • Read our review with photos
    • Ground Floor, near departure gates 4-8
    • Open 5am-midnight
    • Business/First Class passengers: all Star Alliance airlines (except Singapore Airlines), Japan Airlines
    • Frequent Flyer Programmes: Star Alliance Gold on all Star Alliance airlines
    • Payment and other cards: not available
    • Paid admission: not available
  • SilverKris Lounge Singapore Airlines
    • Level 1, near departure gates 4-8
    • Open 2:55-5:30, 6:15-8:45, 12:40-6:00, 20:35-23:00
    • Business/First Class passengers: Singapore Airlines
    • SilverKris and Star Alliance Gold frequent flyer programmes of all airlines in this alliance
    • Payment and other cards: not available
    • Paid admission: not available
  • Qantas Lounge
    • Level 1, near departure gates 4-8
    • Open 4:45-23:15
    • Business/First Class passengers: Qantas, American Airlines, Cathay Pacific, Delta, Fiji Airways, Garuda, China Eastern, LATAM, SriLankan, Vietnam Airlines
    • Frequent Flyer Programs: oneWorld Emerald or Sapphire, SkyTeam Elite Plus (GA, MU, VN flights), LATAM Pass (Black, Platinum, Signature)
    • Payment and other cards: not available
    • Paid admission: not available
  • Emirates Lounge
    • Level3, near Departure Gate 10
    • Open 2:15-4:45, 17:15-22:30
    • Business/First Class passengers: Emirates flights only
    • Frequent flyer programmes: Emirates Skywards - Silver, Gold or Platinum membership
    • Payment and other cards: not available
    • Paid admission: not available
  • The House by Aspire Lounge
    • Level3, near Departure Gate 10
    • Open 5:30-0:45
    • Business/First Class passengers: Etihad Airways, Hainan Airlines
    • Frequent Flyer Programs: not available
    • Payment and other cards: Revolut Ultra (get Revolut here), Dragonpass
    • Paid admission: 36 aud for 1 hour, 56 aud for 2 hours, 75 aud for 3 hours
  • Marhaba Lounge
    • Level3, near departure gate 10
    • Open 5:00-23:00
    • Business/First Class passengers: China Southern Airlines, Malaysia Airlines, China Airlines, Japan Airlines, Philippine Airlines, Qatar Airways, Royal Brunei Airlines, Xiamen Air
    • OneWorld Sapphire, Emerald (flights with MH, QR), SkyTeam ElitePlus (flights with CI, MF), Elite Gold Royal Skies (BI)
    • Payment and other cards: Revolut Ultra (get Revolut here), Dragonpass
    • Paid admission: 70 aud for 4 hours, 138 aud for 6 hours
  • Plaza Premium Lounge
    • Level3, near departure gate 10
    • Open 7:30 a.m.-2 p.m., 5:30-11 p.m.
    • Business/First Class passengers:
    • Frequent Flyer Programs:
    • Revolut Ultra (get Revolut here), Lounge Key, Priority Pass, Dragonpass
    • Paid admission: 60 aud for 2 hours, 65 aud for 5 hours
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