Find out what services and facilities are available at Hanoi Airport. Where are the best places to eat and shop?

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Internet and Wi-Fi

Wi-Fi is available free of charge and with no time limit. There is no need to log in with an email address or phone number. Select the “@Airport Free Wi-Fi” network.

Don’t waste time buying a physical SIM card after you arrive. Get a Vietnamese data e-SIM quickly and easily online airalo.com.

Luggage storage

The luggage storage facility is located exclusively in International Terminal 2 on the second floor. It is open 24 hours a day, and the cost for one day’s storage is 120 000 vnd.

Shops and supermarket

Shopping options at Noi Bai Airport are rather limited.

Beyond the security checks in both terminals, there are mainly duty free shops and overpriced souvenir shops.

There are practically no shops in the public area.

You won’t find a standard grocery shop at the airport, but there is a chemist’s in the transit area of both terminals.

Catering

You can grab a bite to eat at the airport in one of the many restaurants, cafés and canteens. Well-known fast-food chains such as McDonald’s and KFC are also available.

Most establishments are open from 7.00 am to 11.00 pm.

The Vietnamese restaurant Bigbowl, located in the public area of the international terminal, and the Lucky Café, located in the public area of the domestic terminal, are open 24 hours a day.

You can find a list of all restaurants on the airport’s website: noibaiairport.vn/dining.

The restaurants are in the public area, but there is a much wider choice in the transit zone beyond security.

Cash machines and currency exchange bureaux

In the arrivals hall, there are several counters run by Vietnamese banks, which offer fairly good exchange rates.

In addition, both terminals have ATMs from local banks (such as BIDV, Agirbank and VietinBank) in the arrivals hall, which accept foreign payment cards without any problems.

Drinking water

There are drinking fountains providing free cold drinking water located throughout the airport.

It can be quite difficult to fill your own bottle, as the taps are mainly designed for drinking directly from them.

Baggage wrapping

In both terminals, there are kiosks in the departure halls near the check-in counters where you can have your checked-in luggage wrapped in protective film.

The price per item is 90 000 vnd and payment can only be made in cash or via Alipay and other similar apps.