Wizz Air contact
Wizz Air is an airline that you can't practically contact. Officially, you can only use the phone number 900 140 940 at a charge of 0,6 eur per minute. Calls are handled in English only.
Contact via social networks is not possible.
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10 comments
Congratulations. How do I write a letter to wizz?
First you need to fill in a form on their website.
I can't find where to fill out the form on their
Hello. Today I was flying from Nice to Krakow. There was a girl sitting next to me in seat 17c, she confused her backpack with mine (they were almost identical) and took it. How can I find her or find her email address where she bought the tickets?
Hello. I don't know if I will find the answer here or not. Today I booked two tickets for an adult and a child. I go to the wizz mobile app, click on find a reservation. Then I write the code and surname and an error appears "You can only manage bookings with more than 10 passengers on our website wizzair.com". How can I understand if I booked two tickets? What does it have to do with more than 10 passengers?
And what does the web report?
I made an online booking through the website. But it turned out to be separate for each ticket, although I used to book tickets at once and there was no such difficulty. The only question is why the wizz mobile application does not work and says that there are more than 10 passengers on my booking code, although only two
Something is still not working for Wizzair. It's such a local folklore.
Although, according to this guide, "Wizz Air is an airline that you can't practically contact." and "Contact via social networks is impossible", today, as many times before, I managed to contact this airline, even via social networks. I found that the accept, change and refund options on the website had disappeared for the two disrupted flights (one because of another, minor, change, the other just because - I guess it was coming up), so I went to their website to try via chat, as I had managed to do last time (and vice versa via Messenger). Apparently their chatbot had undergone some change for the worse, so it no longer offered a connection to an agent, I tried it x times. So I set off to ignominiously try my luck on FB, where there was some indication that it would be possible to connect with the agent via that stupid chatbot menu, but I got stuck at the stage after reporting the email address. However, I tried again after some time and strangely enough, after entering my email on the web form, a new message appeared in Messenger from a real live agent who, even more incredibly, really very quickly adjusted my booking to my wishes (like really express).
Well, not to be outdone by the criticism of this harshly un-updated guide, I'll add the information that there is apparently only one more number for the Wizz call center: +420225850035 for the price of a local call and with an extra 15 EUR for issues that can also be resolved separately on the web. "Calls are handled in English only." also no longer true. English-speaking agents are available 24/7, but Russian, Ukrainian, Polish, Italian, German, Bulgarian, Romanian and Hungarian can also be spoken Monday to Friday from 9am to 6pm.
I tried for 45 minutes to cancel the flight and couldn't.How can I contact the operator.Very bad service programme. I insist on cancelling the flight.
Check www.wizzair.com for a contact form. Or find a call center phone number. Alternatively, you can also use the web chat to get in touch with an agent.
If you "insist on cancelling" on a discussion site, it won't do you any good. 😉
Please tell me if I want to add a child to the reservation, are there any options other than calling by phone - it has not yet been possible
Chatbot - live agent?
Hi does anyone know when you annotate your own flights if you get your money back
Depending on which tariff they were bought on.
I fly from Thessaloniki to Larnaca and they ask me for my hand luggage an additional 63 euros what can I say only that they are bums and help me if you know is there any way to do something?
Did anyone get money from wizz back?
You need to describe the specific situation.
Good afternoon. Please advise me on the following situation: wizz cancelled the flight and asked all passengers to get off the plane before departure without explaining anything and rescheduled the flight for the next day, which also did not take place. How can I get my money back because this company did not provide a hotel or food, I had to buy another ticket, take a taxi and go to my friends to spend the night. The company replied that they do not know yet whether they will refund my money for the ticket for the 2 cancelled flights. That is, I spent money that I cannot return. What should I do? Thank you.
There is a link to the form a few posts down. There are different categories - both for a refund for a cancelled flight or for compensation under EU 261/2004, and for reimbursement of related costs.