What services can I expect during my flight and transfer with Hainan Airlines?
Refreshments on board
Hainan Airlines provides free refreshments on all its flights, even for economy class passengers.
For long-haul flights over 7 hours, you will always receive two meals.
- 1 full hot meal
- 1 breakfast or a cold dinner if the flight departs or lands during night hours
On domestic flights within China or shorter regional flights you will usually get 1 hot meal.
Entertainment system
So-called In-Flight Entertainment will keep you entertained even on flights longer than 10 hours. There is a large selection of movies, series, documentaries or music or arcade games.
The on-board system is completely free.
Screens are located in every seat on all Boeing 787 and Airbus A330 long-haul aircraft.
In-flight wi-fi
Hainan Airlines does not currently offer in-flight internet service.
Connecting hotel
Until 2020, Hainan Airlines offered a free transit hotel on all connecting flights if the transfer was between 6 and 24 hours.
Today, the free hotel-on-transfer option only applies to passengers on domestic flights within China connecting at Changsha, Shijiazhuang, Wuhan, Xi'an, Chongqing, Jinan, Lanzhou, Hohhot and Guiyang airports.
Different conditions apply at each airport, which can be found on the official website hainanairlines.com.
