KM Malta Airlines delayed and cancelled flights

Air Malta

Has your flight with KM Malta Airlines been cancelled or delayed by 2 hours or more? Then you are entitled to compensation of up to 600 eur per person.

You can claim compensation directly from the airline or simply and free of charge from specialist agencies.

Apply for compensation

Compensation under EC Regulation 261 applies to all flights operated by KM Malta Airlines.

Delayed flight with KM Malta Airlines

If you experience a delay of 2 hours or more at the departure gate, KM Malta Airlines must provide you with free refreshments proportionate to the length of the delay.

If the length of the delay at the arrival airport is 3 hours or more, you are also entitled to financial compensation of 250 eur to 600 eur depending on the distance between the two airports.

You are only entitled to financial compensation if KM Malta Airlines is at fault for the delay. For more information, see the article Compensation for flight delays.

Distance Delay Compensation
up to 1 500 km 3h+ 250 eur - apply online
1 500 to 3 500 km 3h+ 400 eur - apply online
over 3 500 km 3h+ 300 eur - apply online
over 3 500 km 4h+ 600 eur - apply online

Cancelled flight with KM Malta Airlines

If your flight is cancelled by KM Malta Airlines more than 14 days before departure, you are entitled to a free change of date or a refund of the original ticket price.

However, if your flight is cancelled less than 14 days before departure, you are also automatically entitled to financial compensation up to 600 eur.

Again, compensation will only be due if the airline cancels the flight and not due to unforeseen circumstances.

Where to apply for compensation

KM Malta Airlines does not have a dedicated contact page for claiming refunds and compensation and in the event of a claim you must use the normal contacts listed on the airline's website:

However, airlines often try to avoid compensation and drag out the whole claim by ignoring and lying, so contact the agency directly.

Get up to 600 eur

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