Services at Newcastle Airport
Find out what services and facilities are available at Newcastle Airport. Where are the best places to eat and shop?
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Internet and Wi-Fi
Wi-Fiis free for an unlimited period. Connect to the "_NCLFreeWiFi" hotspot.
If you’re using an EU SIM card, you’ll be charged the same rates for calls and data in the UK as in your home country, even though the UK is no longer a member of the EU.
Otherwise, you can quickly and easily get a data e-SIM on the website airalo.com.
Shops and supermarkets
WHSmithconvenience shops selling pre-packaged snacks (baguettes, sandwiches, salads, sweets, drinks) are located both in the public area and beyond security. Opening hours vary to cover all departures and arrivals.
The Boots pharmacy is located in the transit area and is open from 3:00 to 20:00.
You’ll also find shops in the terminal selling fashion, electronics, sports equipment, luggage and souvenirs, as well as the usual ‘ duty free ’ shops. A list of all shops is available on the airport’s website:newcastleairport.com/shopping.
Dining options
The terminal is well-stockedwith restaurants, including fast-food outlets from well-known brands such as Burger King and Starbucks. A wider selection is available beyond security.
After security, most outlets are open to cater for all departures.
The Greggs café in the public area remains open 24/7.
A list of restaurants in the terminal is available on the airport’s website:newcastleairport.com/food-drink.
Luggage storage
Luggage storage is available at the oversized luggage counter in the public area of the departures hall. It is open 24/7.
The daily fee for one item of luggage is 8 gbp.
ATMs and currency exchange bureaux
The currency exchange bureau and all ATMs at the airport are operated by ChangeGroup, which charges very unfavourable exchange rates and fees.
If you wish to withdraw money, it is better to do so at an ATM belonging to a major UK bank in the city. You can pay for all transport from the airport by card.
Smoking areas
A smoking area is available beyond the security checkpoint at ‘Bar 11’, which has an outdoor terrace.
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